Privacy Policy

Anadolu Travel Solutions ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data when you use our online platform and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We collect personal information that you provide directly to us when using our services, including but not limited to your name, contact details, travel preferences, booking information, and payment data. Additionally, we may collect technical data such as IP addresses, browser type, and device information automatically through cookies and similar tracking technologies when you interact with our site.

Use of Your Information
The personal data we collect is used to provide and improve our services, tailor travel itineraries, process bookings, communicate with you regarding your requests, and develop our travel apps and analytics. We may also use your information for marketing purposes, provided we have your consent or other lawful basis under applicable laws.

Legal Basis for Processing
Our processing of your personal data is based on your consent, the necessity to perform contracts with you, compliance with legal obligations, and legitimate interests such as service improvement and fraud prevention.

Data Sharing and Disclosure
We do not sell or rent your personal information. Your data may be shared with trusted third-party service providers who assist us in delivering our services, such as payment processors, travel service providers, and IT support, under strict confidentiality agreements. We ensure such parties adhere to data protection standards consistent with GDPR requirements. Disclosure may also occur if required by law or to protect the safety, rights, or property of Anadolu Travel Solutions or others.

Data Retention
Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.

Your Rights
Under GDPR and other applicable laws, you have the right to access, rectify, or erase your personal data; restrict or object to its processing; request data portability; and withdraw consent where processing is based on consent. To exercise these rights, you may contact us at our physical address.

Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze site usage, and support marketing efforts. You can manage cookie preferences through your browser settings.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. Access to personal data within Anadolu Travel Solutions is restricted to authorized personnel who require it for service provision.

International Data Transfers
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children below this age. If we become aware that such data has been collected, we will take steps to delete it promptly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on our online platform with an updated date.

Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or how your personal data is handled, you can contact us at:
Anadolu Travel Solutions
45 Atatürk Avenue, 3rd Floor
Istanbul, Marmara Region, 34710
Turkey